EngineerSupply.com Reviews

EngineerSupply is a reputable source for engineering supplies, blueprint storage products, drafting supplies, land surveying equipment, measuring tools, industrial equipment, safety equipment, office furniture and equipment, and power tools. The website offers a wide range of products, including blueprint storage, drafting equipment, tools, industrial equipment, supplies, art equipment, furniture & equipment, and surveying equipment. Some of the featured products include the Draeger - X-plore 5500 Full Face Mask with Twin Filter System (R55270), Schonstedt - Magnetic Locator with Hard Case (GA-52Cx), Topcon 32x Automatic Level AT-B2 - 2110220B0, Brookside Design Premium Rolling Blueprint Stand Bundle with a Dozen 30\" Clamps MR1230, Klein Tools - KARBN Full Brim Hard Hat - (3 Options Available), and Jameson - Big Buddy Duct Rodder - (5 Lengths Available). The site also caters to recurring supply needs such as Safety Vests, Paper and Media, Work Wear, Engineering Field Books, and Blueprint Bags. The safety vests are thick and well made, most suitable for the land surveying profession. The Paper and Media carried are popular brands like Dietzgen and Alvin. The work wear is mostly for winter work wear for people who work outdoors. The site also carries blueprint covers which protect drawings and maps from weather and dust, as well as blueprint mailing or shipping bags. The focus has been on repeat business since the start in 1999, catering to recurring supply needs for blueprint mailing covers and bags, drafting tape, engineering field books, eraser refills, safety vests, drafting vellum, plotter paper, utility marking paint, marking flags and roll flagging. The products are shipped fast and accurately.

EngineerSupply.com offers several payment methods. Customers can pay using Credit Card, Check, or Purchase Order. The website accepts Visa, MasterCard, American Express, and Discover for credit card payments. Customers can also choose to pay via PayPal. If customers prefer to pay by check, they can follow the instructions provided on the emailed receipt and printable receipt page. For those who want to order by fax, they can fax the credit card information after submitting an order online. Public Organizations such as Municipality, University, Public School, or Government Agency have the option of paying by Purchase Order. Individuals, corporations, or any type of business are required to order and pay by check, credit card, or PayPal. The entire order processing is done utilizing the most advanced SSL (Secure Socket Layer) security technology available to ensure the security of credit card information.

EngineerSupply has a detailed Return Policy. To return a product for any reason, including damage or defect, the returns process begins with the completion of an online Return Request Form. Once the form is submitted, the Returns Manager reviews the request. If the request meets the requirements of the return policy, return instructions and a Return of Material Authorization (RMA) number are provided. The RMA number must be highly visible on the exterior of the package. All return request forms must be submitted within 30 days of the delivery date of an order. All items must be returned in the original packaging, and must be in new, resalable condition. Items purchased as a package or kit must be returned in full. No partial returns are allowed. Authorized returns will be refunded in full minus a 20% restocking fee and minus shipping. Restocking fees are waived if customer places a new order of equal or greater value within 10 business days of submitting the return request form.

As for the Shipping Policy, shipping rates are automatically calculated during checkout for orders that are shipping within the lower 48 States. For orders that are to be shipped to Hawaii, Alaska, or Puerto Rico, the order is submitted first, then the customer is contacted by email with shipping charges and asked for permission before processing the order. For international shipping, the customer may consider submitting the shipping address of a freight forwarder. EngineerSupply is responsible for the items shipping to the freight forwarder and the customer is responsible for the shipment from the freight forwarder to their location. Items shipped outside of the USA are non-returnable and non-refundable under any circumstance. The approximate lead time for each item is shown on the product page. Estimated delivery times are calculated from the shipment date. Some products carry a longer lead time than others and some ship same day. If an incorrect shipping address is provided, or the shipment is refused (not due to shipping damage), a reassignment fee and/or restocking fee may apply.